Below are videos to get you acquainted with using Microsoft Teams to make phone calls:
Get started with Teams Phone in Microsoft Teams – YouTube
How to make and receive calls in Microsoft Teams – YouTube
How to set-up Call Forwarding in Microsoft Teams – YouTube
How to Transfer calls with ring back in Microsoft Teams – YouTube
How to merge calls in Microsoft Teams – YouTube
Configure and access your voicemail in Microsoft Teams – YouTube
Here are some additional features of Microsoft Teams:
Unified Communication: Microsoft Teams integrates chat, video conferencing, file storage, and application integration into a single platform. This helps streamline communication and collaboration, reducing the need to switch between different tools.
Real-time Collaboration: Teams allows users to collaborate in real-time on documents using Microsoft 365 apps like Word, Excel, and PowerPoint. Multiple team members can edit documents simultaneously, fostering efficient collaboration.
Video Conferencing: Teams offers robust video conferencing capabilities, making it easy for teams to conduct virtual meetings, whether it’s a quick chat or a formal presentation. Features like screen sharing and meeting recording enhance the collaboration experience.
Chat and Messaging: Teams provides a persistent chat feature, allowing team members to communicate in channels or through direct messages. Conversations are threaded, making it easy to follow discussions and refer back to important information.
Integration with Microsoft 365: Teams seamlessly integrates with other Microsoft 365 applications and services, such as SharePoint, OneDrive, and Planner. This integration enhances productivity by allowing users to access and collaborate on files directly within Teams.
Remote Work Support: Teams has become particularly valuable for remote and distributed teams. It provides a virtual workspace where team members can collaborate regardless of their physical location, fostering productivity and communication in remote work settings.
File Sharing and Storage: Teams includes built-in file storage through SharePoint, making it easy to share and collaborate on documents within the platform. This centralization helps prevent version control issues and ensures that everyone has access to the latest files.
Meetings and Events: Teams supports both scheduled and ad-hoc meetings, making it a versatile platform for various types of collaboration. It also offers features for hosting and managing virtual events, webinars, and large-scale meetings.