Starting Audio Conference Calls

Conference calling is one of the key features within the RingCentral app. Conference calls allow talking to several people at the same time. There are a few ways to start a conference call within the app, including the following:

  1. Clicking Start conference call from the kebab menu button within a group or team conversation.
  2. Converting a live call into a conference call via the dial pad.
    Starting conference calls
    You can start a conference call with all members of a team or group while within the team or group conversation in the RingCentral app.
  3. Navigate to the Message section via the side menu bar.
  4. Select a group or team conversation via the conversation list.
  5. Click More.
  6. Click Start conference call.
  7. Click Start.

Joining conference calls

A message with options for joining the conference call appears when a conference call in a team or group starts.
a. Dial-in number — regional or global number that the team or group members can use to dial into the conference call.
b. Host access — the code the host (the person who starts the call) uses to dial into the conference call.
c. Participant access — the code the guests use to dial into the conference call.
d. Join — join the conference call.

Converting live calls into conference calls

  1. While on a call, click Add.
  2. Dial the number of the person to be added to the call.
  1. Click Merge to conference.
  2. Click the Invite button to add more people to the conference.
  3. Select the method to invite:
    Invite by Email
    Invite by Message