You may have to manually sync grades when they do not match.
Note: You MUST pair your Cengage MindTap classes with your Canvas shell.
It is important that you follow the instructions, found in your Canvas course, before your course begins.
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From within Cengage MindTap, click the Progress icon.
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Click Expand All Grades.
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Click Gradebook Actions.
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Click Sync.
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From the next screen you can choose to sync an individual assignment or the full gradebook.