What are the deletion options when mailbox is full?

VOIP Deletion Options with Full Mailbox

Once you login to your voip phone, you may receive a message stating that your mailbox is full/you are over the size limit. You should have also received this message when you logged into your mailbox. It will then provide you with two options:

  • To erase messages, press 9
  • To return to the main menu, press 7

If you pressed 9, it will then present you with two more options:

  • To delete Voice Mails only, press 1
  • To delete all messages, press 2

You should never chose option 2 as this will delete every message in your Deleted Items folder within your mailbox. Always chose option 1 to delete voice mails only.

Tags: Voicemail
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