You may have to manually sync grades when they do not match.
Note: You MUST pair your Cengage MindTap classes with your Canvas shell.
It is important that you follow the instructions, found in your Canvas course, before your course begins.
From within Cengage MindTap, click the Progress icon.
Click Expand All Grades.
Click Gradebook Actions.
Click Sync.
From the next screen you can choose to sync an individual assignment or the full gradebook.