VOIP Deletion Options with Full Mailbox
Once you login to your voip phone, you may receive a message stating that your mailbox is full/you are over the size limit. You should have also received this message when you logged into your mailbox. It will then provide you with two options:
- To erase messages, press 9
- To return to the main menu, press 7
If you pressed 9, it will then present you with two more options:
- To delete Voice Mails only, press 1
- To delete all messages, press 2
You should never chose option 2 as this will delete every message in your Deleted Items folder within your mailbox. Always chose option 1 to delete voice mails only.